A customer recently contacted us and was interested in having some animated banner ads developed as well as a peel away ad. We gave him a quote and the same day he made a payment. A couple days later we sent him the finished banners and gladly installed the peel away ad on his site. Afterwards he called me and personally thanked me. He went on to tell me how he contacted another company weeks ago and made a payment and for 2 weeks he didn't hear a peep from anyone. He tried emailing and calling several times and not once got a response. He said before he made a payment he had emailed the company details/notes about what he needed and they were responsive and very helpful so he wasn't worried when he made a payment. It came back to haunt him. Finally after 2 wks someone wrote back an email saying they were sorry for the delay and would get the banners done soon....another week went by and nothing. After trying to contact them again he gave up and realized he had been ripped off. Needless to say this customer has become a loyal client to our company.
Check us out online at: http://www.websitemvp.com/ for all your website development and internet marketing needs.
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